Privacy Policy

Privacy Policy

Last Updated: January 24, 2026

CHEZSUE STUDIO ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chezsuestore.com and make purchases from our store.

1. Information We Collect

We collect information that you provide directly to us, including:

- Personal Information: Name, email address, phone number, billing and shipping addresses
- Payment Information: Credit card details and payment information (processed securely through our payment providers)
- Order Information: Purchase history, product preferences, and order details
- Account Information: Username, password, and account preferences if you create an account
- Communication Data: Your correspondence with us, including emails and customer service interactions

2. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

- IP address and browser type
- Device information and operating system
- Referring URLs and pages viewed
- Time and date of visits
- Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

- Process and fulfill your orders
- Communicate with you about your orders and account
- Send you marketing communications (with your consent)
- Improve our website and customer service
- Prevent fraud and enhance security
- Comply with legal obligations
- Analyze website usage and trends

4. Sharing Your Information

We may share your information with:

- Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies, email service providers)
- Business Transfers: In connection with any merger, sale, or transfer of our business
- Legal Requirements: When required by law or to protect our rights and safety
- With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Under Australian privacy law, you have the right to:

- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: hello@chezsuestore.com
Website: www.chezsuestore.com

15. Complaints

If you have a complaint about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au